Return & Exchange Policy

At Sripandarinathsilk.com, we take pride in offering high-quality sarees, lehengas, and ethnic wear that meet our customers’ expectations. However, if you are not completely satisfied with your purchase, we’re here to help.

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1. Eligibility for Return or Exchange

We accept returns or exchanges only under the following conditions:

🔸The product received is damaged, defective, or incorrect.

🔸The issue is reported to us within [X] days of receiving the order.

🔸The product is unused, unwashed, and in its original packaging with all tags intact.

Please note:

🔸Customized, stitched, or altered items are not eligible for return or exchange.

🔸Slight variations in color or texture due to lighting or digital display settings will not be considered a defect.

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2. Return Process

To initiate a return or exchange:

🔸Contact our customer care team at Sripandarinathsilk@gmail.com or +91-9000000000 within 10 days of delivery.

🔸Share your order ID, product details, and images of the defect/damage (if applicable).

🔸Our team will verify the request and provide return instructions.

Once approved, please ensure the product is securely packed and sent back using the return address provided.

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3. Refunds

🔸Refunds will be processed once the returned item is received and inspected by our team.

🔸Approved refunds will be issued to your original payment method within [7–10 business days].

🔸Shipping charges and COD fees (if any) are non-refundable.

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4. Exchanges

If you prefer an exchange over a refund, we will send a replacement product (subject to availability) once the returned item is received and inspected.

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5. Non-Returnable Items

The following items are not eligible for return or exchange:

🔸Customized or tailored orders.

🔸Sale or discounted items.

🔸Accessories, blouse pieces, or fabric cuttings.

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6. Cancellations

🔸Orders can be canceled within 24 hours of placing the order, provided the item has not been shipped.

🔸Once dispatched, the order cannot be canceled.

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7. Contact Us

For assistance with returns, exchanges, or order concerns, please contact us at:
📧 Sripandarinathsilk@gmail.com
📞 +91-9000000000
🌐 Sripandarinathsilk.com